Privacy Policy

Effective Date: September 2, 2026

JG Custom Upholstery we respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, and protect personal information when you visit or interact with upholstryjg.com .

1. Information We Collect

We may collect personal information that you voluntarily provide to us when you contact us, request information, request an estimate, inquire about our services, or otherwise communicate with us through the Website.

This information may include:

  • Name

  • Email address

  • Telephone number

  • Address or project location

  • Information about your furniture or upholstery project

  • Information contained in your message or inquiry

  • Photographs or other information you voluntarily provide about a project

  • Other information you voluntarily provide to us

The Website may also receive basic technical information automatically when you visit, such as your IP address, browser type, device information, operating system, pages visited, and the date and time of your visit. This information may be used for basic website operation, security, and identifying technical problems.

2. How We Use Your Information

We may use information we collect to:

  • Respond to questions and inquiries

  • Provide estimates and quotes

  • Communicate with current and prospective customers

  • Understand your upholstery or restoration project

  • Schedule and coordinate services

  • Provide upholstery, reupholstery, restoration, and related services

  • Coordinate pickup or delivery when applicable

  • Maintain customer and business records

  • Respond to requests and communications

  • Protect the security of the Website and our business

  • Comply with applicable laws and legal requirements

We use personal information only for legitimate business purposes related to providing our services and operating our Website.

3. We Do Not Sell Your Personal Information

We do not sell, rent, or trade your personal information.

We do not sell customer names, telephone numbers, email addresses, addresses, project information, photographs, or other personal information to third parties for their own marketing purposes.

If information is required to be disclosed by law, legal process, or governmental authority, we may disclose the information as legally required or permitted.

4. Sharing of Personal Information

We may disclose personal information when reasonably necessary to operate our business, provide requested services, respond to your communications, or comply with the law.

For example, information may be accessible to service providers involved in website hosting, website operation, email, communications, or other services necessary to operate the Website and business.

We do not authorize these parties to use your personal information for their own independent marketing purposes.

5. Project Photos and Information

Customers may voluntarily provide photographs, measurements, descriptions, or other information about furniture or upholstery projects.

We may use information you provide to evaluate your project, prepare estimates, communicate with you, and provide the requested services.

We will not knowingly use identifiable photographs of your home, furniture, or personal property for public advertising or marketing purposes without your permission.

6. Cookies

The Website does not intentionally use cookies for advertising, behavioral tracking, or targeted marketing.

We may use technologies that are necessary for the basic operation, security, and functionality of the Website.

If our use of cookies or similar technologies changes in the future, this Privacy Policy will be updated as appropriate.

7. Third-Party Websites

The Website may contain links to websites or services operated by third parties.

We are not responsible for the privacy practices, security, content, or policies of third-party websites. We encourage you to review the privacy policy of any third-party website before providing personal information.

8. Data Retention

We retain personal information only for as long as reasonably necessary for legitimate business purposes, including providing services, communicating with customers, maintaining business and project records, resolving disputes, complying with legal obligations, and protecting our legal rights.

When personal information is no longer reasonably necessary, we may delete or securely dispose of it, subject to applicable legal and business requirements.

9. Information Security

We take reasonable administrative, technical, and physical measures designed to protect personal information against unauthorized access, use, alteration, disclosure, or destruction.

However, no website, electronic transmission, or method of storing information can be guaranteed to be completely secure. Therefore, we cannot guarantee the absolute security of information submitted through the Website.

10. California Privacy Rights

If you are a California resident and applicable California privacy law applies to our business, you may have certain rights regarding your personal information.

Depending on applicable law and the circumstances, these rights may include:

Right to Know/Access: You may have the right to request information about the personal information we collect, use, or disclose about you.

Right to Delete: You may have the right to request deletion of personal information we have collected from you, subject to certain exceptions provided by law.

Right to Correct: You may have the right to request correction of inaccurate personal information that we maintain about you.

Right to Opt Out of Sale or Sharing: You may have the right to opt out of the sale or sharing of personal information where applicable.

Right to Limit Certain Uses of Sensitive Personal Information: You may have this right where applicable under California law.

Right to Non-Discrimination: You have the right not to receive discriminatory treatment for exercising privacy rights provided by applicable law.

We do not sell your personal information.

California's privacy laws require covered businesses to explain applicable consumer rights and provide methods for consumers to exercise those rights.

11. How to Contact Us About Privacy

If you have questions about this Privacy Policy or would like to make a privacy-related request, you may contact us at:

JG Custom Upholstery
Email: jgupholstery1@gmail.com
Phone: 424.342.1512

Please provide enough information for us to understand your request.

We may need to verify your identity before fulfilling certain requests involving personal information.

12. Children's Privacy

This Website is not directed toward children under the age of 13, and we do not knowingly collect personal information from children under 13 through the Website.

If you believe that a child has provided personal information to us, please contact us so that we can take appropriate action.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our Website, services, business practices, or applicable laws.

When changes are made, we will update the Effective Date at the top of this Privacy Policy.

We encourage you to periodically review this page for the most current version.

14. Contact Information

If you have questions about this Privacy Policy or our privacy practices, please contact:

JG Custom Upholstery
Email: jgupholstery1@gmail.com
Phone: 424.342.1512

Website: upholstryjg.com

Last Updated: September 2, 2026